AURUM

Privacy Policy

At AURUM Jewelry ("we", "us", or "our"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our services, visit our locations, or contact us.

Information We Collect

We may collect the following types of personal data:

  • Full name and contact details (such as email address, phone number, and mailing address)
  • Billing and payment information
  • Purchase history and preferences
  • Messages and inquiries sent through our contact forms or support channels
  • Technical data (such as IP address, browser type, and device information)

How We Use Your Information

We use your data to:

  • Process and fulfill orders
  • Respond to your questions and provide customer support
  • Send updates about your order or our products and services
  • Improve our website, offerings, and user experience
  • Comply with legal obligations and prevent fraudulent activity

Sharing Your Information

We do not sell your personal data. However, we may share your information with trusted third parties who assist us in delivering our services (e.g., payment processors, logistics providers, or IT partners), under strict confidentiality agreements and only for the purposes outlined in this policy.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When your data is no longer required, we securely delete or anonymize it.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data, where applicable
  • Withdraw consent where processing is based on consent
  • Object to or restrict certain types of processing

Security of Your Information

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. While no method is 100% secure, we are committed to maintaining a high standard of security and privacy.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.

International Data Transfers

If you are accessing our services from outside the country in which we operate, please note that your information may be transferred to and processed in a different jurisdiction. We ensure adequate protection for such transfers in accordance with data protection laws.

Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal obligations. We recommend reviewing this page from time to time to stay informed.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

AURUM Jewelry
Email: [email protected]